Everything you need to know about our products, ordering, and support.
Starstone RPAS is New York's premier destination for professional remotely piloted aircraft systems and creator of the exclusive CIGARLOONG drone brand. We serve enterprise clients across public safety, surveying, infrastructure inspection, agriculture, and more.
Yes. Starstone RPAS supplies genuine DJI Enterprise products. All hardware we supply comes with full manufacturer warranties and is eligible for DJI Care Enterprise protection plans.
We are based in New York, USA. We serve clients locally and nationally. Contact us via our website for in-person consultations or product demonstrations in the New York area.
We carry the full DJI Enterprise lineup, including:
Contact us for the latest availability and pricing.
DJI Enterprise products are priced based on configuration and volume. Please use our Contact page to request a formal quote. We'll respond within 1 business day with pricing, availability, and any applicable volume discounts.
CIGARLOONG is Starstone RPAS's own exclusive drone brand — our original creations, not a third-party product. Where DJI Enterprise products are industry-standard platforms, CIGARLOONG represents purpose-built solutions developed through international partnerships. Think of it as our own R&D line designed for specialized professional applications. Learn more on the CIGARLOONG page →
Absolutely. We strongly encourage demonstrations before purchase, especially for enterprise platforms. Contact us to schedule a demo at our New York location or in the field. We want you to experience the drone performing your exact mission before you commit.
Yes. All DJI Enterprise products purchased from Starstone RPAS come with the full DJI manufacturer warranty. DJI Care Enterprise extended protection plans are also available. Contact us for details on coverage options.
Yes. In the United States, commercial drone operations require a FAA Part 107 Remote Pilot Certificate. Some operations may require additional waivers or authorizations (e.g., BVLOS, night operations, operations in controlled airspace). We recommend consulting the FAA's official resources and ensuring your team is properly certified before flying. We can point you to training resources if needed.
We provide ongoing support to all our customers — including technical guidance, firmware advice, accessory recommendations, and repair facilitation. We can facilitate warranty claims and direct you to DJI's enterprise support channels. Contact us anytime via email or phone.
Our team is happy to help. Reach out and we'll get back to you quickly.
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